30-Day Return Policy

We want you to love your purchase, but if you’re not completely satisfied, we’re here to help!

Returns

• You have 30 days from the date of delivery to request a return.

• Items must be unworn, unwashed, and in their original condition with all tags attached.

• Returns are eligible for store credit or a refund to the original payment method.

Exchanges

• If you need a different size or color, we recommend placing a new order and initiating a return for the original item.

Return Process

1. Email us at epochevents@outlook.com with your order number and reason for return.

2. Once approved, you’ll receive a return authorization and shipping instructions.

3. Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.

4. Once we receive and inspect your item, we will process your refund or issue store credit within 5-7 business days.

Damaged or Incorrect Items

• If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos, and we’ll make it right.

For any questions, reach out to us at epochevents@outlook.com.

Thank you for shopping with Epoch Event Coordinating!